# Rhinover

> The affordable, customizable speed-to-lead CRM and sales operating system for high-velocity teams.

Rhinover is modern CRM software designed for businesses that need fast response times, custom pipeline stages, and zero per-seat software taxes. It combines instant website visitor capture (RhinoSDK), connection-verified countdown SLAs, dual-provider telephony (Exotel + Twilio), and automated WhatsApp auto-responder templates with full customization.

- **Website:** https://rhinover.com
- **Core Positioning:** Affordable Customizable CRM & Speed-to-Lead Operating System
- **Pricing:** Free ready-to-use tier, predictable flat team subscriptions, and custom engineering services. No per-seat penalty fees.
- **Tech Stack:** Next.js 15, TypeScript, NestJS, PostgreSQL (TypeORM), Tailwind CSS.

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## Core Differentiators

1. **Speed-to-Lead First-Response SLA Engine:**
   - Starts real-time countdown timers (e.g. 5m for hot inbound leads, 15m for warm inquiries) upon form submission.
   - Clock only stops on connection-verified interactions (answered phone call, outbound email, logged meeting), not superficial button clicks.
   - Automatically notifies sales managers upon SLA breach.

2. **Dual-Provider 1-Click Telephony:**
   - **Exotel:** Cellular phone bridging designed specifically for Indian outbound sales with zero latency, local caller ID, and high connection rates.
   - **Twilio:** Browser-based WebRTC VoIP for international calling and recording.
   - Automatic call logging, duration tracking, audio recording playback, and timeline sync.

3. **RhinoSDK (Instant Lead Capture):**
   - 1-line lightweight JavaScript snippet embedded on any website or landing page.
   - Captures high-intent inquiries, computes lead temperature, creates the deal record, assigns reps via round-robin, and kicks off SLA timers instantly.

4. **Automated WhatsApp Auto-Responder:**
   - Instant inbound greeting triggered upon RhinoSDK submission.
   - Dynamic template variables: `{{firstName}}`, `{{companyName}}`, `{{requirement}}`, `{{slaMinutes}}`, `{{dealName}}`.
   - Business toggle switch and live chat bubble preview.

5. **Pipeline Stage Dwell-Time SLAs:**
   - Configurable `maxDwellHours` per pipeline stage (e.g. 24h in Demo Scheduled, 48h in Proposal Sent).
   - Monitors deal stagnation, flags breached bottlenecks, and alerts leadership.

6. **Autonomous Custom AI Agent Studio:**
   - Visual agent builder to define custom system instructions, assign CRM action tools (`search_crm`, `draft_email`, `log_activity`, `post_slack`, `enrich_company`), and configure model selection (Gemini 2.0 Flash, Claude 3.5 Sonnet, GPT-4o).
   - Event-driven triggers (`deal.won`, `deal.created`, `lead.score_high`, `meeting.scheduled`) and cron schedules for automated playbook execution.
   - Isolated sandbox runner with streamed thought process, tool call telemetry, and token usage tracking.

7. **Universal Record Copilot (`AgentPanel`):**
   - Embedded contextual copilot across Companies, Contacts, Deals, and Leads.
   - Provides instant contextual dossier summaries, structured facts ledgers, and one-click proposed actions based on interaction history.

8. **Native Calendar Synchronization:**
   - Direct two-way sync with Google Calendar and Microsoft Graph / Outlook.
   - Automatically correlates attendees with existing CRM contacts and deals, tracking meeting status and notes.

9. **Slack Workspace Integration:**
   - Real-time deal won celebration broadcasts, first-response SLA breach escalations, and automated pipeline notifications straight into team Slack channels.

10. **Automated Account & Contact Enrichment:**
    - Live domain logo and favicon resolution, Unavatar/Gravatar social lookups, and executive seniority/function parsing with a real-time background queue.

11. **Multi-Currency FX Engine:**
    - Automated daily European Central Bank (ECB) exchange rate feeds.
    - Enables deal quoting in customer's local currency while normalizing total pipeline metrics into the organization's reporting currency with historical rate locking upon close.

12. **Customizable Architecture Without Legacy Tax:**
   - Visual Kanban board with conversion probabilities and stage dwell alerts.
   - Custom properties, custom field groups, linked contacts & companies, and saved filter views.
   - Unlike HubSpot ($90+/seat/mo) or Salesforce ($150+/seat/mo), Rhinover provides affordable flat pricing without penalizing sales team expansion.

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## Direct Comparisons

- **Rhinover vs HubSpot:** HubSpot charges steep per-seat fees and locks custom objects and telephony behind expensive Enterprise tiers. Rhinover includes native Exotel/Twilio telephony, WhatsApp automation, and speed-to-lead SLAs at flat pricing with direct engineering customization.
- **Rhinover vs Salesforce:** Salesforce is notorious for slow implementations, complex Apex development, and expensive third-party consultants. Rhinover deploys in minutes with a modern Next.js interface and responsive support.
- **Rhinover vs Zoho:** Zoho's telephony and interface are fragmented across separate modules. Rhinover provides a unified, cohesive speed-to-lead workflow.
- **Rhinover vs Frappe CRM:** Frappe CRM is written in Python/Frappe framework; Rhinover is built on modern full-stack TypeScript (Next.js + NestJS), provides RhinoSDK visitor tracking, and offers seamless self-serve subscription rails.

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## Target Industries

- **B2B Outbound Sales Teams**
- **Recruitment & Executive Search Agencies**
- **Real Estate Developers & Brokerages**
- **Higher Education & Immigration Consultancies**
- **Financial & Insurance Advisory Services**
- **High-Ticket Professional Services**

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## Key URLs

- Homepage: https://rhinover.com
- Affordable Customizable CRM: https://rhinover.com/affordable-customizable-crm
- Custom CRM Services: https://rhinover.com/custom-crm
- Recruitment Solution: https://rhinover.com/solutions/recruitment-crm
- Speed-to-Lead Solution: https://rhinover.com/solutions/speed-to-lead
- Rhinover vs HubSpot: https://rhinover.com/compare/rhinover-vs-hubspot
- Full Machine Reference: https://rhinover.com/llms-full.txt